this post was submitted on 29 Oct 2025
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I recently sat through an hour-long webinar (fuck that fucking word) from Intuit on new AI features they're adding to their web-based business and accounting software. It was obvious that they're getting universal unified pushback from accountants and bookkeepers who rightfully don't trust this shit to make proper decisions. Half the presentation was about how humans will always be making final decisions. Reading between the lines, I suspect Intuit has been desperately trying to make an accounting AI as good as a barely-competent human bookkeeper and failing absolutely miserably. The fancy new AI-powered features coming? Here they are in their entirety:
A popup window when adding a new supplier that scrapes their contact info from their websites so that you don't need to visit their website in a browser and copy/paste the address, phone number, etc.
Suggesting how to categorize a transaction based on how a transaction involving the same customer or supplier was done prior.
Using an LLM to draft emails to corporate credit card holders on why a transaction was justified/how it should be categorized.
A kind of "at a glance" info screen clearly aimed at C-suite types and their VP servants with pretty-but-useless graphs.
Oh shit, yeah our finance team switched to a new system for raising purchase orders and every field has an LLM button within the field suggesting auto-generation. For a laugh I clicked it and it filled: the wrong invoice number, the wrong Purchasing Agent, the wrong item description and the wrong vendor order number. It would have filled out more fields if I hadn't already manually filled those. Presumably just stole those values from entirely irrelevant PO from another uset. Completely useless and harmful.
Yeah, that tracks. I'm kinda happy being in a profession where our computer-aided-mass-layoffs already happened back in the mid-20th century. Basically everything that can be reliably automated has already been reliably automated.
lol, incredible.
the pattern i see is that the "automation" is focused entirely on things executives expect "computers should just figure out by now already." like, things that require effort and focus and a capacity for detail most people granted leadership roles have no patience for.
Yeah that was certainly the tone of the presentation. Lots of zero-technical-content marketing speak, and the presenter giving examples from the perspective of upper management, and no examples from the perspective of bookkeepers.
100% guarantee it will pull the wrong contact info almost every single time. I've dealt with these sorts of contact-scraping AI before and they're fucking useless.
:classic:
:porky-happy: :stonks-up: :porky-point:
We love our dashboards don't we folks