this post was submitted on 16 May 2025
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Google's AI now listens to your English language phone conversations (security.googleblog.com)
submitted 1 day ago by btaf45@lemmy.world to c/technology@lemmy.world
132 comments fedilink hide all child comments
 

More than half of Americans reported receiving at least one scam call per day in 2024. To combat the rise of sophisticated conversational scams that deceive victims over the course of a phone call, we introduced Scam Detection late last year to U.S.-based English-speaking Phone by Google public beta users on Pixel phones.

We use AI models processed on-device to analyze conversations in real-time and warn users of potential scams. If a caller, for example, tries to get you to provide payment via gift cards to complete a delivery, Scam Detection will alert you through audio and haptic notifications and display a warning on your phone that the call may be a scam.

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[–] gopher@programming.dev 7 points 1 day ago (2 children)

In many places call recording (or indeed processing of personal information which is highly likely to be present in phone calls) requires consent to be legal. I highly doubt this kind of processing is legal in the EU without both parties consenting.

[–] Lichtblitz@discuss.tchncs.de 8 points 1 day ago (1 children)

As is stated, the call is processed locally in the user's device. If that holds true, there is no recording and no third party processing going on. Your point does not make sense.

[–] gopher@programming.dev 4 points 1 day ago* (last edited 1 day ago) (1 children)

The person owning the phone where the processing takes place, is the processor of the data in this case. That still requires consent from the data subject per gdpr.

[–] Lichtblitz@discuss.tchncs.de 6 points 1 day ago (1 children)

No, that's ridiculous.

This Regulation does not apply to the processing of personal data: [...] (c) by a natural person in the course of a purely personal or household activity;

[–] gopher@programming.dev 3 points 1 day ago

Fair, I was not aware of that exception. It does seem to cover this case, assuming Google is actually not sending any data outside of the phone, use it for further training etc.

[–] ouch@lemmy.world 1 points 19 hours ago

I highly doubt this kind of processing is legal in the EU without both parties consenting.

In Finland recording calls and meetings you participate in is legal, without need to give notice or ask for consent. And necessary, because spoken contracts are as valid as written ones, and you need to be able to prove the existence of such contract.

I haven't heard of any EU countries where call recording would not be legal. Would be interesting to hear from people who live in EU.