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I've been in a multi year process to move my users off plex onto jellyfin. They just keep doing things I'm not a fan of
Jellyfin is absolute dogshit though.
Sauce: I just installed it on my media server that concurrently runs plex. I run the app on a fire tv cube to use it... and it crashes* constantly.
Edit: More stuff :)
-My media library when imported immediately showed seasons of shows as separate shows, it doesn't intelligently automatically merge it like Plex would.
-Subtitle options are not consistent or robust. I MUST have subtitles due to having a multilingual family which is largely ESL, if they speak English at all. This is the problem I tried moving to jellyfin to fix.
Works great here, and my users are very happy with it. Not disputing your experience, just saying it's not universal.
Could be a compatibility issue with amazon's android fork? I have only used the android client on google pixel, samsung phones and AOSP builds.
I had a few metadata issues with Jellyfin until I changed the primary metadata source to be the same as what Radarr/Sonarr use so they all the file names match up and I've had no issues since.
I also don't have a notable issues with subtitles in Jellyfin, but maybe your requirements have more friction. Have you tried the (iirc included by default) Jellyfin plugin to automatically download subtitles for your stuff? Or the *arr program that handles subtitles (I forget its name)?
I've been lucky I guess to have no issues or at least major issues. I find small bugs here and there and report them and usually get fixed in a minor release or two. Once Jellyfin has Native 2fa I'll fully cut off Plex and be completely moved over