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'Out of control': Cancer surgeon claims UnitedHealthcare questioned her mid-procedure
(www.rawstory.com)
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UHC has an enormous client pool, though. Their business model involves lots of kickbacks to HR/Execs and tons of money on marketing, as well as regulatory capture and consolidation/cartelization of competitors.
"Well, I simply won't do business with you" isn't a practical option for most hospitals, particularly in the ER or other time sensitive setting.