I think that is because most people are only aware of its use as what are, effectively, chat bots. Which, while the most widely used application, is one of its least useful. Medical image analysis is one of the big places it is making strides in. I am told, by a friend in aerospace, that it is showing massive potential for a variety of engineering uses. His firm has been working on using it to design, or modify, things like hulls, air frames, etc. Industrial uses, such as these, are showing a lot of promise, it seems.