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this post was submitted on 16 Aug 2023
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No Stupid Questions
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No such thing. Ask away!
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I’ll also add that managers don’t think like normal people…
IT makes your computers and networks and websites run. But the manager asks how much money does IT bring in? They are a cost and generate no profit.
But Sales. Well that’s all profit. So we should give them all the money.
Even if we closed sales most people who want our stuff will still buy it from us, but nothing will get done without IT…
¯\_(ツ)_/¯
This was the "Doom talk" I had to have with my boss repeatedly when I was in a pure IT position. As in, he would bitch about, "Every time I come into your office you're just sitting here playing Doom." (It was not, for the record. At the time, it was Half Life 2 or, more occasionally, Unreal Tournament 2K4. But to your common-or-garden PHB, all first person shooters look alike.)
I had to tell him, in no uncertain terms, that your IT guy sitting around playing "Doom" is the ideal scenario during business hours. Why? Because if I am sitting here doing this, that means none of the millions of dollars of mission critical IT infrastructure that your building full of engineers relies upon every second to perform work for billable hours is on fire. If any of said infrastructure catches fire, I am here, on site, to put it out. Not on call. Not four hours away. Right here, right now. Then I go back to playing "Doom."
And your competitors would love you for closing your Sales department.