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Perhaps unsurprisingly, the Reddit and Discord communities are full of people asking if anyone's successfully convinced Steam to give them a refund. While anyone with less than two hours on the clock should get one automatically, those with more time are having mixed results, with some reporting success, others being denied, and the rest asked to wait while Steam "investigates" the issue. 

The most successful requests seem to be via human checks, so players are suggesting that those looking for a refund should not check the box to "request a refund," but instead contact Steam via the "I have a question about this product" option. That way, your request will be routed to a member of customer support, and not an automated service.

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https://archive.ph/2026.02.03-120242/https://www.bloomberg.com/news/articles/2026-02-03/xbox-studio-behind-grounded-outer-worlds-is-charting-new-path

The hope, Urquhart says, is that Xbox continues to fund riskier projects and values achievements besides strong sales, even if it means accepting that “maybe where we are going to be from a profitability standpoint isn’t going to be 30%.”

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Dragon Quest VII Reimagined delivers a better-paced version of this 26-year-old classic while retaining its signature charm, but it also goes too far with some of its changes, sanding down the experience for newer players at the expense of the challenge and discovery I expect from the series.

Scott White, IGN

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