I know a few large supermarkets in yhe us that have this that have disabled the weighing and improved over time. Also having one employee for 8 machines doesn't sound like a failure
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We have those by me still, I love them. Except when they check the weight of every item so you can't have one person scan and another bagging.
This is probably a difference between countries, but personally I love it here in the Netherlands. I go to the store after work multiple times a week and I have yet to encounter a queue or problem that stalled me longer than 1-2 minutes. Usually I can just directly walk to a self-checkout machine, check out my stuff, pay by holding my debit card (or phone) against the payment terminal, and be on my way. I like it way more than the old way of doing things, because I now have time to properly pack my bag and I don't have to talk to anyone. It's also way more space efficient. There's even the option to take a scanner with you so you can scan while shopping, though I have yet to try that.
Realize that many elite schools are pay to win and these business failures make sense.
I worked every position in a grocery store during high school and college. I am now unwilling to work any of them without being paid to do so. And my current rate is many multiples of what they pay their employees.
I wonder if this sentiment was common when the introduced the stores where you have to go and pick up the products instead of telling someone what you want.
You can really tell these days who has never worked in a grocery store or restaurant before.
You do the work for the company and pay them! Fuck self-checkout!!
I thought lemmy was anarchists and you have everyone simping for the corporate food overlords, what gives?
Self-checkout systems are already old fashioned. Most stores in my town have apps for that now, where customers scan items as they bag them in their own bags while walking through the store and then just beep out. This removes the need for a queue, the payment terminal, the receipt and the stupid exit gate. Customers are allegedly randomly checked, but I've never seen that.