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“over 70 percent of TV-related inquiries from senior customers received at its service centers [being] simply about difficulties in operating the TV,”
What?
Edit, oh man:
I’m not gonna lie… it was really early when I read the article… and I might have read it as “injuries” 3 or 4 times. Inquiries makes so much more sense.
Let me rephrase: "our UI sucks ass and is confusing as fuck, so we gathered data and did some dumbass analysis on this phenomenon instead of making an interface that isn't utter dogshit"
I’m not gonna lie… it was really early when I read the article… and I might have read it as “injuries” 3 or 4 times. Inquiries makes so much more sense.
NGL, I had to do a double take because I read it as injuries too on the first pass.
LG released a new version of its Magic Remote in January with a particularly limited button selection that is likely to confuse or frustrate newcomers. In addition to not having keys for individual numbers, there are no buttons for switching inputs, play/pause, or fast forward/rewind.
One of the major features of this “EasyTV” is a remote with more buttons on it, because they removed most of them on the “Magic” remote.
The rest of it seems like a pathetic attempt to enter a market they don’t really care about.
To create the Easy TV, LG said it took its LG QNED Evo (QNED85A) and adjusted it to make the picture brighter and more color-saturated, and boosted audio for dialogue.
You can also have it remind you to take medication, and apparently there’s a video calling feature.
I'm not anywhere close to being shot senior but I wouldn't mind half those features on my TV.
TV UIs are the worst.
This is totally misguided. They want to hit a button and for it to work. They literally get scared of more than 7 buttons.
They have a flipper remote that is perfect for elderly they should have used as baseline.