921
Half of companies planning to replace customer service with AI are reversing course
(www.techspot.com)
This is a most excellent place for technology news and articles.
If I have to deal with AI for customer support then I will find a different company that offers actual customer support.
Ah... the flash in the pan is showing it's first signs of dying out
I sincerely hope this causes every last one of those motherfuckers some serious pain like actual physical pain
Ai hallucinates to fall much to be useful.
If you're gonna have a 24 hours chat bot to answer questions online, fine, but have people on the line ready to solve actual problems.
Lol absence of feces?
I don't deal with robots....
Then they're smart. The technology is just not there yet.
How about governments?