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[-] lawrence@lemmy.world 267 points 9 months ago

TLDR:

Kytch, a startup, developed a device to fix McDonald's ice cream machines but faced opposition after a 2020 McDonald's email warning against its use, citing safety concerns. Kytch alleges this move, influenced by machine manufacturer Taylor, was to undermine them as a competitor. Recent litigation reveals an email from Taylor's CEO suggesting action against Kytch, which Kytch claims as evidence of a plot to sabotage their business.

Despite Taylor and McDonald's denials, Kytch continues legal action, asserting the email demonstrates a coordinated effort to eliminate competition.

[-] Lophostemon@aussie.zone 116 points 9 months ago

Corporate infighting in the macabre world of feeding people shit instead of real food.

[-] whodatdair@lemm.ee 62 points 9 months ago

lol, funny thing is that this isn’t really a story about ice cream machines - anyone who’s seen melted mcds ice cream foam knows that ain’t ice cream.

The frozen foam machines were intentionally hard to fix but someone figured it out and made a solution. Mcd was making money off fleecing franchise owners by having their company be the only ones who could fix it, so it looks like they did shady stuff to keep the grift going. For the ice foam. 🍦

[-] deweydecibel@lemmy.world 33 points 9 months ago* (last edited 9 months ago)

lol, funny thing is that this isn’t really a story about ice cream machines - anyone who’s seen melted mcds ice cream foam knows that ain’t ice cream.

It's funny people think this is some sort of secret. It's right in the name of the product: soft-serve.

That's what soft-serve is. Basically a bastardized form of ice-cream mixed with air to make it soft and add volume. The mix is often extended with stuff like CMC, but that's hardly unique to McDonald's.

The formulation of the mix at McDonald's is probably just "extended" more than you might find at other places, but the fact it's "foam" is hardly the scandal.

[-] funkless_eck@sh.itjust.works 4 points 9 months ago

and soft serve ice cream was partly invented by Maggie Thatcher, much-maligned ice queen of Britiain

[-] zarp86@sh.itjust.works 14 points 9 months ago

soft serve ice cream was partly invented by Maggie Thatcher, much-maligned ice queen of Britiain

This sounded so wild I looked it up.

Unfortunately, "most sources agree that the soft-serve industry arose in the United States, not Britain, and that it preceded Thatcher’s arrival at J. Lyons by about a decade. In 2008, Marian Burros offered a version of the conventional narrative in the Times."

https://www.newyorker.com/news/news-desk/the-margaret-thatcher-soft-serve-myth

[-] ericisshort@lemmy.world 26 points 9 months ago* (last edited 9 months ago)

Except it isn’t “corporate infighting” because that would imply fighting within a corporation when it’s simply fighting between a corporate machinery supplier and a competing startup that’s alleging illegal coordination and slander.

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