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Surely dark UX doesn't work in the long run
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this post was submitted on 16 Feb 2024
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Is this the more edgy way to say "enshitification"?
No. Dark UX has been around longer and is more nefarious than enshittification.
Dark UX is more like features that are intentionally misleading, enchitification is making your product worse in order to be able to make money of it.
Yeah there's definitely some overlap. Lots of dark UX is used for enshittification but sometimes enshittification is just plainly bold bad UX for the sake of making money with a hint of "Yeah it's bad. What are you going to do about it?"
On the other hand, enshittification is part of a cycle that starts with a service that grows dominant at least in part by providing a great experience, only to tear that experience down when it gets in the way of making money. Dark UX isn't always part of that cycle. Plenty of services of all sizes use these patterns right from the start. Not really accurate to call it "enshittification" when it was always just shit.