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Independent auditors confirm top VPN doesn't log your data
(www.techradar.com)
This is a most excellent place for technology news and articles.
Yeah that's fair. It can definitely go both ways though. Like your sign over your shop can look old because you're still getting growth/a really nice cash flow without updating the sign or it can look old because you stopped caring a long time ago and you're just milking what you can from the remaining customers.
I had a friend who's ISP was very much in the latter category about a decade ago, charging like $90/mo for 10Mbps (IIRC with a data cap).