this post was submitted on 17 Feb 2026
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I set up Matrix accounts for my parents this weekend and was completely horrified at how inconvenient the experience is for normies.
And that was with just using matrix.org as the server. AND the user experience after registration and login was not good either.
Yeah honestly. Like I work in IT, have my own home server, run linux on everything, etc etc etc, but even I found Matrix to be a convoluted mess, and most clients have their own issues. I can't imagine trying to get someone who's not tech-savvy to try it out.
I tried to get friends into Matrix before and they were confused by it. So can confirm it's not that simple for everyone.
Though to be fair, one of them wasn't able to post without including an emoji in their message, that shit confused me too.