this post was submitted on 25 Apr 2025
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Yup. I've worked in big multinational companies where a local department would roll their own solution (a database and a web page, usually), and then the people that built it moved on or retired and now no one will maintain the thing. A small business has much less resources to deal with this kind of thing.
The closer the stuff is to off the shelf, the better. Reliability and maintainability are paramount and should trump feature set when deciding.