Edit: to add, the jar was properly sealed when I opened it.
moldly infuriating
this post was submitted on 06 Nov 2025
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Mildly Infuriating
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Yesterday's jam!
I- it's not new then. It's old jam. You opened a jar of old jam
The jar was sealed properly.
Yes, they sealed old jam
Freshly opened old jar of jam.
Probably was sealed in a hot water bath instead of using a pressure cooker.
Old food do be like that
With that untouched surface, you might be able to get a replacement if you still have the receipt. Depends on the store and if you're polite about it. (You could probably do it by being rude, but I'd hate you.)
You could probably get a replacement even if the jar is completely empty. I used to work customer service in a grocery store. One time a guy returned an empty wine bottle. I gave him a full refund. Why? Because the company steals from their employees every single day. I'm just evening the playing field a bit. Just don't be an asshole, and you'll probably get what you want.
Yup yup yup. Former service employee. You yell in my face and complain to my boss, I'll give you the bare minimum of what you'll consider as "what you want" for you to shut the hell up. Come up and level with me, treat me like a person that you are asking for help, I'm gonna do literally everything I can to get you what you're asking for and more.
Hmm, i dunno, when people start yelling at me suddenly everything techy stops functioning oddly. Its not my fault the conputer mysteriously rebooted. I also cant be blamed that the wifi is down, so we only accept cash. But also I cant accept $100 bills. Also in order to accept any denomination above a 5 i have to use a counterfeit pen. Oh no! Our pen is gone, oof. Oh dang, you dont have 75$ in ones? Thats a real shame, mate. Also due to an issue with our security system were closing early today, in about 30 seconds.
Someone called in to corporate to falsely complain about me, so the next time they came in i told them they were banned. They complained to corporate about that too, so when corporate came to check on us. They proceeded to offer us a free rug cleaning service, but other than that had nothing to say. Im not sure if its just my current job or what, but I have a startling amount of power to completely shut down peoples ability to utilize my store. So be nice to workers, you never know how difficult they can make things for you. Also yknow just dont be a dick
I went to Tesco (a large (perhaps too large ((brackets)) grocery retailer in the UK) a while back with some raspberries that hadn't even lasted until I got home before going mouldy.
Literally, all I wanted to do was show the customer service desk lass the issue, show them my receipt, get a replacement, and fuck off to make the interaction as easy as possible for them.
An honest appraisal of what the problem was; some witty banter; and a general understanding of the "don't be a dickhead" principle to frontline staff meant that she kept hold of me for ten minutes, noted down details and times and whatnot, and it ended up with a £10 apology gift card in the post - which in turn purchased a rather nice bottle of wine.
Where I'm going with this: I cannot fathom how people cannot be polite about issues like this. I've never understood how being a wanker to someone whose job it is to sort issues out somehow nets you a better end result. Perhaps the best advice I'm going to give my kids is to spend six months or a year of their teenage starts to their careers in an inbound call centre in a field they're interested in - yes the job can grind you down and yes the pay sucks, but the basic life skills and soft people skills it teaches you is fucking invaluable.
tl;dr: solid advice, ask nicely, don't be a twat, and you'll probably end up with a net result better than you started.
“Ask nicely and don’t be a twat” sounds like an awesome t-shirt.
I’ve never understood how being a wanker to someone whose job it is to sort issues out somehow nets you a better end result.
I saw a guy yell at an airport employee who kept telling him that she couldn't legally let him on the plane because the cabin door was already shut. He kept at it until a supervisor showed up, contacted the pilot, and let him in. I get where the guy was coming from (because he loudly proclaimed that he was missing a connecting flight through no fault of his own) but it was still weird to see him get something by being angry which he probably couldn't have gotten by being nice.
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Just adding that I'm a current large supermarket employee, and customers who treat us like human beings are so incredibly rare that, when I come across one, I will go up against the gods themselves to get you what you want.
And this is why i do my best to be the least imposing on workers at stores. I even will fix a stray cart
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Call the manufacturer -- if it's commercially produced, there's usually a number on the jar somewhere. I've done that when I bought cereal that had a badly sealed bag inside and got sent coupons worth more than the cost of the item for taking the trouble to report it.
Normally I wouldn't bother on something that is pretty cheap, but if one failed to seal, they really need to sample the batch and see if a recall is necessary. Botulism is no joke.
It was properly sealed, the little button was down, and it made a pop sound when I opened it.
That almost seems worse because it implies the contamination happened in the canning facility and not as the result of improper shipping/handling. I hope you report it to the manufacturer.
I plan to.
Thank the mold for saving your life, could have had botulism too
A proper jam recipe is generally too acidic for botulism.
I got one of those once, I contacted the grocery and manufacturer with the receipt. Grocery store promptly replaced it, while the manufacturer sent me a box full of random goodies and an apology letter
My grandfather complained to a company about broken pretzels in his pretzel bag and they sent him a case of pretzels and not one was broken.
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I bought chicken salad, ate some, and realized that there was no chicken in it and returned it.
"Your chicken salad is just 'salad'."
They apologized and refunded it.
My partner got a chicken salad from a local co-op we love, but into a chicken piece, and it was pink and shiny on the inside. They brought it back and showed a clerk who was MORTIFIED. My partner wasn’t mad or anything, just a little worried about getting sick (which didn’t happen, thankfully!) and the co-op immediately took all of their chicken salad packs and threw them away. We didn’t even ask for a refund but we got a refund anyway.
Sounds like they know how to keep customers. Seeing that would make me trust them a lot more
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I was told by a food research lab you could scoop off the top layer (oxygenated) and consume the rest of jams and sauces.
I'm not sure I believe them. They were growing large quantities of insects in a smelly, dank room for protein.
No. Look I don't care how many other commenters are agreeing with you, it's wrong. The tendrils go deep and just because you can't see them doesn't mean they're not there and not a toxic surprise waiting for you.
Just snort the mold off and eat it like a champion
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