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this post was submitted on 19 Sep 2023
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From what they have told me over the last few years across multiple devices is that the battery must be below 80% health. Normal batteries tend to float around high 80’s by this time.
The good news is they have a flat replacement fee that covers accidental damage. So you can bite them both and they’ll have no problems swapping them out for the base fee. Kind of whack I know.
https://support.apple.com/en-ca/airpods/repair
You can get an estimate of the repairs above. I wouldn’t mention anything about the battery and just bust up both left and right units and get them swapped under that pretence.
Interesting idea. I had read elsewhere that they don’t have a way of checking battery percentage on AirPods, like they do for other devices. I’ll have to consider carefully how to proceed.
You mean battery health? I know the data can be pulled from an iPad by using their online diagnostic tools despite not being user accessible. I imagine they have the same for AirPods as they have to be able to get that data so not sure about that. If they can’t, then how do they test faulty batteries or other issues?
Regardless, let us know how it goes.