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submitted 3 days ago* (last edited 2 days ago) by The_Picard_Maneuver@lemmy.world to c/whitepeopletwitter@sh.itjust.works

*edited post title to make it clear that this is a joke

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[-] Pika@sh.itjust.works 1 points 1 day ago

Dude I think I'd be switching banks, if it's that much of a hassle to get established, I don't want to know the hassle if something actually needed to be done

I mostly did it for a signup bonus, so I was technically compensated, but I've had BS like that with all sorts of other businesses, like waiting on hold to talk to someone to fix a mistake they made. Maybe that's an airline, insurance, or retailer. Waiting for 5-10 minutes is fair, waiting over an hour is not.

These orgs can charge a late fee if my payment is late by a day due to things outside my control (e.g. an error in their payment scheduler), but I can't charge them for wasting my time due to them cheaping out on support staff.

It's a pretty common problem IMO, but the customer has no recourse.

this post was submitted on 20 Nov 2024
562 points (95.8% liked)

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